*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-text-size-adjust:100%;height:100%}body{color:#1a1a1a;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overscroll-behavior:none;background:#000;height:100%;font-family:DM Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}#root{height:100%}.app{background:#000;flex-direction:column;height:100%;display:flex}@media (width>=700px){.app{justify-content:center;align-items:center;height:100dvh;padding:20px}.app>.chat-widget{flex:none;width:420px;height:min(760px,100dvh - 40px)}}:root{--color-black:#000;--color-white:#fff;--color-gold:#d4af37;--color-gold-light:#e8c96a;--color-cream:#f5f1e8;--color-cream-dark:#ebe4d8;--color-text:#1a1a1a;--color-text-muted:#8a8278;--color-online:#22c55e;--color-error-bg:#fff5f5;--color-error-text:#c0392b;--color-error-border:#f5c6c6;--chat-primary:#d4af37;--chat-bg:#f5f0eb;--chat-user-bubble:#1a1a1a;--chat-bot-bubble:#fff;--chat-send-btn:#c9a84c;--chat-header-bg:#1a1a1a;--radius-xl:28px;--radius-lg:18px;--radius-pill:999px;--shadow-soft:0 4px 18px #00000012;--shadow-bubble:0 2px 10px #1a12050f;--shadow-widget:0 24px 70px #00000080;--header-height:68px;--font-display:"Playfair Display", Georgia, "Times New Roman", serif;--font-body:"DM Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif}.chat-widget{background:var(--chat-bg,var(--color-cream));width:100%;height:100%;font-family:var(--font-body);color:var(--color-text);background-image:radial-gradient(120% 60% at 50% 0,#d4af370d,#0000 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var(--chat-primary,var(--color-gold));border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:flex;position:relative;box-shadow:0 0 0 1px #00000026,0 3px 8px #00000040}.chat-avatar-sm{width:42px;height:42px}.chat-avatar-xs{width:30px;height:30px;margin-bottom:2px}.chat-avatar-text{color:var(--color-white);font-family:var(--font-display);letter-spacing:-.3px;-webkit-user-select:none;user-select:none;font-size:16px;font-weight:700;line-height:1}.chat-avatar-xs .chat-avatar-text{font-size:12px}.chat-status-dot{background:var(--color-online);border:2px solid var(--chat-header-bg,var(--color-black));border-radius:50%;width:11px;height:11px;position:absolute;bottom:-1px;right:-1px}.chat-header-info{min-width:0}.chat-brand-name{font-family:var(--font-display);color:#fff;white-space:nowrap;text-overflow:ellipsis;letter-spacing:.2px;margin:0;font-size:16.5px;font-weight:700;line-height:1.2;overflow:hidden}.chat-brand-status{letter-spacing:.1em;color:#ffffffc7;text-transform:uppercase;align-items:center;gap:6px;margin:3px 0 0;font-size:10px;font-weight:600;display:flex}.chat-status-pip{background:var(--color-online);border-radius:50%;width:6px;height:6px;animation:2s ease-out infinite pip-pulse;box-shadow:0 0 #22c55e80}@keyframes pip-pulse{0%{box-shadow:0 0 #22c55e80}70%{box-shadow:0 0 0 6px #22c55e00}to{box-shadow:0 0 #22c55e00}}.chat-confidential{letter-spacing:.16em;color:#ffffff80;text-transform:uppercase;flex-shrink:0;font-size:9px;font-weight:600}.chat-close-btn{color:#fff;cursor:pointer;-webkit-tap-highlight-color:transparent;touch-action:manipulation;background:#ffffff1f;border:1px solid #ffffff38;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;padding:0;transition:background .2s,transform .25s,border-color .2s;display:flex}.chat-close-btn:hover{border-color:var(--chat-primary,var(--color-gold));background:#ffffff38;transform:rotate(90deg)}.chat-close-btn:active{transform:rotate(90deg)scale(.92)}.chat-close-btn svg{width:15px;height:15px}.chat-widget-welcome{justify-content:space-between}.welcome-body{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:28px 32px;display:flex;overflow-y:auto}.welcome-emblem{flex-shrink:0;justify-content:center;align-items:center;width:124px;height:124px;margin-bottom:30px;display:flex;position:relative}.welcome-emblem-ring{border:1px dashed #d4af378c;border-radius:50%;animation:20s linear infinite spin-slow;position:absolute;inset:0}@keyframes spin-slow{to{transform:rotate(360deg)}}.welcome-emblem-circle{background:var(--color-black);border:2px solid var(--chat-primary,var(--color-gold));border-radius:50%;justify-content:center;align-items:center;width:86px;height:86px;display:flex;box-shadow:0 8px 24px #00000047}.welcome-emblem-circle span{font-family:var(--font-display);color:var(--color-white);-webkit-user-select:none;user-select:none;font-size:40px;font-weight:700;line-height:1}.welcome-title{font-family:var(--font-display);color:var(--color-black);margin:0 0 12px;font-size:22px;font-weight:600;line-height:1.3}.welcome-subtitle{color:#6b6358;max-width:280px;margin:0 0 36px;font-size:14px;line-height:1.65}.start-btn{background:var(--color-black);width:100%;max-width:300px;min-height:54px;color:var(--color-white);border:2px solid var(--chat-primary,var(--color-gold));border-radius:var(--radius-pill);font-family:var(--font-body);letter-spacing:.12em;cursor:pointer;-webkit-tap-highlight-color:transparent;touch-action:manipulation;justify-content:center;align-items:center;gap:10px;padding:14px 24px;font-size:11.5px;font-weight:700;transition:background .2s,transform .15s,box-shadow .2s;display:inline-flex;box-shadow:0 10px 28px #0000002e}.start-btn:hover{background:#1a1a1a;transform:translateY(-2px);box-shadow:0 14px 34px #0000003d}.start-btn:active{transform:translateY(0)}.start-btn-icon{color:var(--chat-primary,var(--color-gold));font-size:14px}.chat-welcome-footer{padding:10px 14px;padding-bottom:max(12px, env(safe-area-inset-bottom,12px));flex-shrink:0}.chat-widget-active{justify-content:space-between}.chat-body{-webkit-overflow-scrolling:touch;overscroll-behavior:contain;flex-direction:column;flex:auto;min-height:0;padding:16px 14px 10px;display:flex;overflow:hidden auto}.chat-body::-webkit-scrollbar{width:4px}.chat-body::-webkit-scrollbar-thumb{background:#d4af3759;border-radius:4px}.chat-messages{flex-direction:column;gap:14px;padding-bottom:4px;display:flex}.chat-message-row{align-items:flex-end;gap:9px;animation:.32s cubic-bezier(.22,1,.36,1) both bubble-in;display:flex}@keyframes bubble-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chat-message-row.user{flex-direction:row-reverse}.chat-bubble{border-radius:var(--radius-lg);word-break:break-word;overflow-wrap:break-word;max-width:78%;padding:12px 15px;font-size:13.5px;line-height:1.58}.chat-bubble.assistant{background:var(--chat-bot-bubble,var(--color-white));color:var(--color-text);box-shadow:var(--shadow-bubble);border:1px solid #d4af3738;border-bottom-left-radius:5px}.chat-bubble.user{background:var(--chat-user-bubble,var(--color-black));color:var(--color-white);border-bottom-right-radius:5px;box-shadow:0 3px 12px #00000024}.chat-bubble.typing{color:var(--color-text-muted);padding:13px 16px}.chat-bubble.error{background:var(--color-error-bg);color:var(--color-error-text);border:1px solid var(--color-error-border)}.typing-dots{align-items:center;gap:4px;height:14px;display:inline-flex}.typing-dots span{background:var(--chat-primary,var(--color-gold));border-radius:50%;width:6px;height:6px;animation:1.2s ease-in-out infinite dot-bounce}.typing-dots span:nth-child(2){animation-delay:.2s}.typing-dots span:nth-child(3){animation-delay:.4s}@keyframes dot-bounce{0%,80%,to{opacity:.4;transform:translateY(0)}40%{opacity:1;transform:translateY(-5px)}}.chat-bubble .md{flex-direction:column;gap:6px;display:flex}.chat-bubble .md p{margin:0;line-height:1.58}.chat-bubble .md strong{color:var(--color-black);font-weight:700}.chat-bubble .md em{font-style:italic}.chat-bubble .md ul,.chat-bubble .md ol{flex-direction:column;gap:3px;margin:2px 0 0;padding-left:16px;display:flex}.chat-bubble .md li{line-height:1.5}.chat-bubble .md h1,.chat-bubble .md h2,.chat-bubble .md h3{font-family:var(--font-display);color:var(--color-black);margin:2px 0 1px;font-size:14px;font-weight:700}.chat-bubble .md a{color:#a8842a;text-underline-offset:2px;word-break:break-word;font-weight:600;text-decoration:underline}.chat-bubble .md code{background:#0000000f;border-radius:4px;padding:1px 5px;font-size:12px}.chat-bubble .md hr{border:none;border-top:1px solid #d4af3740;margin:4px 0}.chat-bubble .md img{border-radius:10px;max-width:100%;margin-top:4px}.quick-replies{flex-direction:column;gap:8px;padding:12px 0 6px 39px;display:flex}.quick-reply-btn{background:var(--color-white);border-radius:var(--radius-pill);width:100%;min-height:46px;font-family:var(--font-body);color:var(--color-text);text-align:left;cursor:pointer;box-shadow:var(--shadow-bubble);-webkit-tap-highlight-color:transparent;touch-action:manipulation;border:1px solid #d4af3747;align-items:center;gap:10px;padding:11px 15px;font-size:12.5px;font-weight:500;transition:border-color .18s,transform .12s,box-shadow .18s;display:flex}.quick-reply-btn:hover:not(:disabled){border-color:var(--chat-primary,var(--color-gold));transform:translateY(-1px);box-shadow:0 6px 16px #00000014}.quick-reply-btn:active:not(:disabled){background:#d4af370f;transform:translateY(0)}.quick-reply-btn:disabled{opacity:.55;cursor:not-allowed}.quick-reply-icon{flex-shrink:0;font-size:16px;line-height:1}.quick-reply-text{min-width:0}.chat-footer{background:var(--color-cream-dark);padding:12px 14px;padding-bottom:max(12px, env(safe-area-inset-bottom,12px));border-top:1px solid #d4af3733;flex-shrink:0}.chat-input-form{align-items:center;gap:9px;display:flex}.chat-input{background:var(--color-white);border-radius:var(--radius-pill);min-width:0;color:var(--color-text);appearance:none;border:1px solid #d4af3752;outline:none;flex:1;padding:13px 18px;font-family:inherit;font-size:14px;transition:border-color .18s,box-shadow .18s}.chat-input::placeholder{color:#aaa190}.chat-input:focus{border-color:var(--chat-primary,var(--color-gold));box-shadow:0 0 0 3px #d4af3724}.chat-send-btn{background:var(--chat-send-btn,var(--color-gold));cursor:pointer;width:46px;height:46px;color:var(--color-black);-webkit-tap-highlight-color:transparent;touch-action:manipulation;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;transition:filter .18s,transform .12s,box-shadow .18s;display:flex;box-shadow:0 4px 14px #c9a84c73}.chat-send-btn:hover:not(:disabled){filter:brightness(1.08);transform:scale(1.06);box-shadow:0 6px 18px #c9a84c8c}.chat-send-btn:active:not(:disabled){transform:scale(.95)}.chat-send-btn:disabled{opacity:.45;cursor:not-allowed;box-shadow:none}.chat-send-btn svg{width:18px;height:18px}.chat-powered{text-align:center;color:var(--color-text-muted);letter-spacing:.02em;-webkit-user-select:none;user-select:none;margin:9px 0 0;font-size:10px}.chat-welcome-footer .chat-powered{margin:0}.scroll-anchor{flex-shrink:0;height:1px}@media (width<=480px){.chat-widget{width:100%;height:100%;box-shadow:none;border:none;border-radius:0}.chat-header{padding:12px 12px 12px 14px}.chat-footer{padding:10px 12px;padding-bottom:max(10px, env(safe-area-inset-bottom,10px))}.chat-body{padding:14px 12px 8px}.chat-bubble{max-width:82%;padding:11px 14px;font-size:13.5px}.chat-brand-name{font-size:15.5px}.welcome-body{padding:22px 24px}.welcome-emblem{width:110px;height:110px;margin-bottom:24px}.welcome-emblem-circle{width:74px;height:74px}.welcome-emblem-circle span{font-size:33px}.welcome-title{font-size:20px}.welcome-subtitle{margin-bottom:28px;font-size:13.5px}.start-btn{min-height:54px;font-size:11.5px}.quick-replies{gap:7px;padding-left:0}.chat-input{padding:12px 16px;font-size:16px}}@media (width<=360px){.chat-confidential{display:none}.welcome-title{font-size:18px}.welcome-subtitle{font-size:12.5px}.chat-bubble{padding:10px 13px;font-size:13px}.quick-reply-btn{padding:10px 13px;font-size:12px}}@media (width>=481px){.chat-widget{border-radius:var(--radius-xl);box-shadow:var(--shadow-widget);border:1px solid #d4af3738}.chat-bubble{max-width:76%}}@media (height<=600px) and (orientation:landscape){.welcome-emblem{width:82px;height:82px;margin-bottom:16px}.welcome-emblem-circle{width:60px;height:60px}.welcome-emblem-circle span{font-size:27px}.welcome-title{margin-bottom:8px;font-size:18px}.welcome-subtitle{margin-bottom:18px;font-size:12.5px}}@media (prefers-reduced-motion:reduce){.chat-message-row,.welcome-emblem-ring,.chat-status-pip,.typing-dots span{animation:none!important}}